If your trip is more than 2 weeks away, we secure your spot with a 50% deposit.
For trips starting in less than 2 weeks, full prepayment is required.
If you cancel:
- More than 7 business days in advance: 90% refund
- Less than 7 business days: 50% refund
- Less than 24 hours: no refund
If we cancel due to weather, natural events, group size, or provider issues:
✅ Full refund or rescheduling before the tour begins
🔁 Partial refund if something is canceled during the tour (e.g., if the shark snorkel is canceled, we refund that part — but not accommodation, transfers, or planning fees)
For full policy details, see the Refund Policy link.